Last updated: January 2026
Privacy Policy
This Privacy Policy explains how SIA "ORMIX Electronics" collects, uses, stores, and shares personal data when you use this website, create an account, place an order, or contact us.
Data Controller
The controller of your personal data is SIA ORMIX Electronics, registration number 40003553498, address: Maskavas iela 250, Riga, LV-1063, Latvia, phone: +371 67501655, email: info@ormix.lv.
Data We Process
We may process account data such as your name, email address, phone number, password in encrypted form, and language preferences; company data for business customers, including company name, VAT number, addresses, bank details, and contact person; and order-related data such as delivery details, order history, order status, and payment information, which is processed through Stripe.
Purposes and Legal Basis
We process personal data in order to register and maintain your account, accept and fulfill orders, arrange delivery, comply with accounting and tax obligations, provide customer support, prevent fraud, and, where applicable, send marketing communications. The legal bases for processing include performance of a contract, compliance with legal obligations, our legitimate interests, and your consent where consent is required.
Retention Periods
Account data is generally stored until the account is deleted and for up to 90 days afterwards. Order data may be retained for up to 7 years in accordance with accounting and tax requirements. Basket-related data may be retained for up to 90 days after the last activity.
Recipients of Data
We share personal data only to the extent necessary to provide our services. This may include Stripe for payment processing, delivery providers such as Latvijas Pasts, DPD, and Omniva, and Amazon SES for service-related email notifications. If you interact with third-party services, their own privacy terms may also apply.
Your Rights
Under the GDPR, you have the right to request access to your personal data, correction of inaccurate data, erasure, restriction of processing, data portability, and the right to object where applicable under law. To exercise these rights, you may use the relevant functions in your account or contact us at info@ormix.lv.
Cookies and Security
We use only essential cookies, including cookies required for the shopping basket and for maintaining an authenticated session. We do not use marketing or analytics cookies. We apply appropriate technical and organizational safeguards, including HTTPS, password hashing, and restricted access to personal data.
Contact and Complaints
If you have any questions about data protection, please contact us at info@ormix.lv or by phone at +371 67501655. You also have the right to lodge a complaint with the Data State Inspectorate (Datu valsts inspekcija), Elijas iela 17, Riga, LV-1050, Latvia, www.dvi.gov.lv.